SpeekZone // Help Center
Trouble with your account, a live room, a purchase, or something not working right? Reach us directly and we'll make it right.
Email us and include your username and a short description of the issue (and your device model if it's a bug):
Typical response: within 1–2 business days.
How do I create an account?
Open SpeekZone, tap Sign Up, and enter a name, email, and a password of at least 8 characters. Your account is created instantly and you're signed in.
I can't sign in or sign up.
Make sure you have an active internet connection and your password is at least 8 characters. If it still fails, email us the exact message you see and we'll resolve it quickly.
How do I delete my account?
In the app: Profile → menu icon (top right) → Delete Account. This is immediate and permanent. You can also request deletion by emailing us.
How do I cancel my Verified subscription?
Subscriptions are billed by Apple. Cancel anytime: iPhone Settings → your name → Subscriptions → SpeekZone → Cancel.
How do I report a room, clip, or user?
Use the report option in the app, or email us with details and we'll investigate promptly.
What does Verified include?
SpeekZone is free to use. Verified ($9.99/month) adds a verification checkmark, creator analytics, priority placement in Discover, a custom profile banner, and gift revenue-share eligibility. It doesn't gate any core feature.